Thank you for shopping with Porshay's Beauty Boutique!
1. How long is processing, shipping, and handling?
Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are 2 to 3 Business Days.
Domestic Express Shipping is 2-3 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
All Packages Delivery is with FedEx. Business days are Monday-Friday
2. When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24hrs. Your Tracking Number will come to your email. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 2 days from placing your orders please contact customer service at email@example.com
3. Can I make changes to my order?
To ensure a quick delivery all orders are processed daily, our policy is that orders cannot be altered or changed once your payment is complete. You can however try to contact us as soon as possible and see if we can make a change.
4. May I return my order?
At this time, especially with a national health crisis, we do not issue refunds or exchanges on orders. All sales are final.